
WhisperKOOL
WhisperKOOL Twin Ceiling Mount 12000 Wine Cellar Cooler System
Installation: this is a split system and requires a licensed HVAC-R technician to install and commission. WhisperKOOL states that failure to have the system installed by a qualified technician will void the warranty. Budget that labour alongside the unit.
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Product Details
Twin Ceiling Mount 12000: Premium Cooling for Large Wine Cellars
The WhisperKOOL Twin Ceiling Mount 12000 cools cellars up to 3,500 cu ft from twin ceiling-mounted evaporators, available now at Wine Cooler Collection.
Designed to draw warm air from the ceiling and evenly distribute cooled air throughout your cellar, this system ensures consistent temperature control regardless of bottle placement. Its ceiling-mounted design keeps it virtually invisible, with a hex mesh grille and air filter that seamlessly blends into your space.
Flare fittings shorten the line-set work for your installing technician, and Duramax coils deliver long-lasting performance. The included KDT Digital Controller with 50-ft. cable allows remote monitoring and temperature control, while standard and 24V thermostat options offer added flexibility.
Equipped with a 220V High Efficiency (H.E.) Condenser, this system provides powerful, energy-efficient cooling even in demanding conditions.
The WhisperKOOL Twin Ceiling Mount 12000 runs at 48 dBA on the medium setting, rising to 53 dBA on high, with the condenser rated at 52 dBA. Available from Wine Cooler Collection.
Twin Ceiling Mount 12000 Wine Cellar Cooler System Features
- Offers excellent efficiency by drawing in warmer air that accumulates near the ceiling, then cooling and distributing it throughout the environment
- Standard and 24V thermostat options available
- 2-speed fan switch
- Hex-mesh grille with integrated air filter
- Flare fittings, which shorten the line-set work for your installing technician
Note: A qualified HVAC-R technician is required for the installation of your Twin Ceiling Mount. Failure to have the system installed by a qualified technician will void the warranty.
*PLEASE NOTE: WhisperKOOL does not provide smart thermostat. By selecting the 24V Thermostat Conversion Kit, you have acknowledged that the system will not be built with the standard WhisperKOOL control or liquid measuring bottle probe. You will have to source and purchase your own 24V smart thermostat to run the equipment. The WhisperKOOL Customer Satisfaction Team does not provide technical support for smart thermostats.

Twin Ceiling Mount 12000 Wine Cellar Cooler System 3D Tour
Explore the wine cellars in detail with our 3D tour. Step inside a modern home and see how each unit sits within a finished living space.
Twin Ceiling Mount 12000 Wine Cellar Cooler System: 220V High Efficiency Condenser
The 220V High Efficiency Condensers offer a host of advantages over our traditional 110V condensers, including simplified installation, lower operating noise, energy efficiency, and the ability to operate in extreme climates. For more information about our latest Split-System innovation, please watch the following video.
Twin Ceiling Mount 12000 Wine Cellar Cooler System Technical Specifications
For Evaporator
| Model | Twin 12000 |
| Cellar Size | 3500 cu. ft * |
| BTU/h (60°F condenser air intake temperature) | Medium: 10688 / 13335 • High: 11430 / 13692 |
| BTU/h (75°F condenser air intake temperature) | Medium: 10321 / 12380 • High: 11219 / 12779 |
| BTU/h (85°F condenser air intake temperature) | Medium: 9685 / 11151 • High: 10268 / 11306 |
| dBA | Medium: 48 • High: 53 |
| Dimensions | 35.75”L x 14.5”W x 12.75”H |
| Refrigerant | R-134a |
| Voltage Rating | 120V (15-amp dedicated circuit required) |
| Weight (lbs) | 66 |
| Amps | Primary: 1.74 (Running Amps) Secondary: 1.04 (Running Amps) |
| Drain Line | 1/4" ID clear plastic tubing (not provided) - Rigid tube recommended |
| Installation | The evaporator unit is installed in the cellar. A condensing unit can be installed up to 100 line feet from the evaporator unit. |
| Thermostat | Advanced digital display (50-ft. cable), liquid-temperature-measuring bottle probe (50-ft. cable), 24V - customer supplied |
| Temp. Delta | Can maintain a 55°F cellar temperature with up to 120°F condenser air intake temperature |
| Warranty | Two-year limited warranty with up to an additional (1) year grace period for installation. (parts and labor) |
For Condenser
| dBA | 52 |
| Dimensions | 31.18"L x 10.75"W x 23.25"H |
| Condensing Unit HP | 1.5HP |
| Voltage Rating | 220V (15-amp dedicated circuit required) |
| Weight (lbs) | 84 |
| Amps | LRA 23.6, RLA 5.76, FLA 6.6 |
| Line Set | Liquid Line 3/8" OD; Suction Line 5/8" OD (less than 50 ft.), 3/4" (greater than 50 ft.) |
| Installation | The evaporator unit is installed in the cellar. The condensing unit is installed up to 100 line feet from the evaporator unit. |
| Temp. Delta | Can maintain a 55°F cellar temperature with up to 120°F condenser air intake temperature. |
| Warranty | Two-year limited warranty (parts and labor) |
Twin Ceiling Mount 12000 Wine Cellar Cooler System Product Warranty
Products purchased from Wine Cooler Collection are covered by our supplier’s exclusive warranty.
A limited 2-year product warranty, with up to an additional 1-year grace period for installation, is offered with all split systems. Split systems do not carry a separate compressor warranty. The installing HVAC-R technician must complete their portion of the Split Startup Checklist, and you must return it to WhisperKOOL within 30 days of installation. The warranty starts at the date of purchase but is not activated until that checklist is approved. Warranty labor reimbursement is capped at $400.
WhisperKOOL Twin Ceiling Mount 12000 Wine Cellar Cooler System Product Manuals
Need Expert Advice?
Our team is here to help. Reach out by phone or email for personalized assistance.
Phone: 1-866-430-2877
Email: support@winecoolercollection.com
Shipping & Returns
Shipping
- Free shipping on all orders within the United States.
- In-stock orders ship within three business days of the order date.
- Shipping confirmation is emailed within 24 hours of your order leaving the warehouse.
- If an item is on back-order or unavailable, we void the pre-authorization and email you before any charge is taken.
- Delivery is Standard Door to Door Freight Service.
- Free shipping does not cover White Glove service, where the crew unpacks the unit, places it, and removes the packaging. Ask at checkout to upgrade.
- We cannot ship to a P.O. box.
- Alaska, Hawaii, Puerto Rico, APO/FPO and international: email support@winecoolercollection.com for current rates.
Returns & damage
- 30 days from receipt, for any reason.
- Items must arrive back in “Like New” condition with all original packaging and accessories.
- Return shipping is the customer’s responsibility. Defective, damaged or incorrect items ship back at our cost.
- Inspect the packaging at delivery. Note any damage when you sign, and email photos to support@winecoolercollection.com the same day.
Reviews
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